Privacy Policy

This website is owned by Murphy Creative Communications Ltd, trading as Welltold and Murphy Communications.

We will always do our best to respect your privacy, avoiding any misuse or abuse of your personal data. We strive for our services to be safe and enjoyable for everyone so we commit to the following:

  • We will never sell personal data to anyone

  • We carry out all processing operations in compliance with European privacy laws.

  • You are in control of your personal information at all times.

This privacy policy describes how we use the personal data we collect from you when you use our website.

If you do not agree with the data practices described here, you are advised not to use the Website.

What data do we collect?
Our company collects the following data:

  • Personal Identification (Name, Email address, Telephone)

How we collect your data?
You directly provide us with most of the information we collect and process when you:

  • Register your details online

  • Place an order for our products or services online

  • Voluntarily complete a survey or provide feedback via our message boards.

  • Use or view our website via your browsers cookies

How we use your data
Our company collects data so that we can

  • Process your order

  • Manage your account

  • Email you with news and information and marketing promotions.

You can always opt-out from receiving our emails by following the unsubscribe instructions provided in each email.

When our company processes your order, it may send your data to, and also use, the resulting information from, credit reference agencies to prevent fraudulent purchases.

How do we store your data
Our company securely stores your data through our Squarespace email provider and Register 365 web host.

Cookies
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information.
When you visit our website, we may collect information from you automatically through cookies or similar technology.
You can set your browser not to accept cookies however some of our website features may not function as a result.

Changes
Our company regularly reviews this privacy policy and posts changes directly on this website. By using this website after changes to our privacy policy have been made, we take it to mean that that you have accepted those changes.

Contact
If you have questions regarding our privacy policy please contact sally@welltold.ie

ANALYTICS

This website collects personal data to power our site analytics, including:
• Information about your browser, network, and device

• Web pages you visited prior to coming to this website

• Your IP address


This information may also include details about your use of this website, including:
• Clicks

• Internal links

• Pages visited

• Scrolling

• Searches

• Timestamps

We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

COOKIES

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

These functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.

These analytics and performance cookies are used on this site, as described below, only when you acknowledge our cookie banner. We use analytics cookies to view site traffic, activity, and other data.

FONTS

To properly display this site to you, servers where the font files are stored may receive personal information about you, including:
• Information about your browser, network, or device

• Your IP address

PERSONAL DATA

This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:
• Information about your browser, network and device

• Web pages you visited prior to coming to this website

• Your IP address 

Squarespace needs the data to run this website, and to protect and improve its platform and services.
Squarespace analyzes the data in a de-personalized form.

EMAILS

Abandoned Cart Emails
You’ll receive an automated email within 24 hours after you abandon your shopping cart, if all of the following occur:
1. You enter your email address at checkout, or are logged into your Customer Account.
2. You add a product which is in stock to your shopping cart.
3. You close your browser or leave this website without completing your purchase.
You can unsubscribe from these messages at the bottom of the email.
The email will link back to this website, where you can pick up where you left off and complete your purchase.

Order and account emails
We may email you with messages about your order or account activity. For example, we may email you to tell you that:
• You’ve created a Customer Account
• Your Customer Account password has been reset or updated
• You’ve made a purchase
• Your order has shipped
It’s not possible to unsubscribe from these messages.
We share your contact information with Squarespace, our website hosting provider, so they can send these emails to you on our behalf.